Shahe Koulloukian

Honesty, loyalty, and trust: they’re the most important qualities in any relationship. But we’re not talking about relationships of the romantic variety – we’re talking about your relationship with your mechanic. And if you don’t have one, it’s time to seek out the perfect partner to keep the vroom in your vehicle.

Luckily, we know just the right place to get the proverbial “hook-up” with a mechanical match made in heaven: Mazvo Auto Car Care Center. When it comes to being trustworthy, loyal, and truthful, owner Shahe Koulloukian has you covered – especially where honesty is concerned. “You’re never going to feel good about spending your money on your car, because it sucks,” he says frankly. “But being a confident car owner will make you feel better.”

Let’s face it – few people enjoy taking their car to a mechanic. It can be a daunting experience, particularly for women, who often get looked down upon, intimidated, or treated like they’re not intelligent enough to understand what their car requires. We’ve all heard of (or been through!) the scenario of going in for a simple oil change and being told that your car needs extensive, expensive repairs … and the resulting feeling of helplessness as you realize you might be getting ripped off. Because of this, we sometimes approach car repairs with a defensive attitude and automatically assume they’re going to be taken advantage of. It’s an understandable reaction, but Shahe has some tips for anyone -male or female – who find themselves needing auto care.

“You can knock the legs out from under that fear and intimidation by asking questions,” he advises. “Providing as much information and asking as many questions as you need will help the repair shop understand that you know what you want, and you’re not going to put up with any unnecessary fluff or scare tactics.” And above all, trust your instincts; Shahe emphasizes to his clients that if they don’t feel comfortable with a mechanic’s recommendations, it’s perfectly acceptable to seek a second opinion.

People get nervous about car repairs, says Shahe, because they don’t know enough about their car to know what it needs. “It’s easy for a mechanic to take advantage of a lack of car knowledge and you just end up paying, because what else are you going to do, right?” he says. “You have no choice but to believe them.” The solution? Familiarize yourself with your car’s owners’ manual. It’s a wealth of information (and, adds Shahe, a lot more accurate than Google).

Of course, no matter how well-versed you are when it comes to your car, it’s still important to find that “special someone” who embodies all the qualities you’d ever hope to find in a mechanic – and that’s where Mazvo Auto Care comes in. Mazvo blends technologically advanced training with the old-fashioned values of trust and transparency, so clients are always assured they’re getting only what their car needs, at precisely the right time. Man or woman, expert or novice, everyone gets the honest car repair experience they deserve.

This article was originally published in the December 2016 issue of Uptown Magazine