At the heart and soul of Koulloukian’s business philosophy is teaching Mazvo’s customers to be familiar with their own vehicles, so they can be 100% confident that they aren’t being swindled by a crooked mechanic. He encourages them to ask questions, never hesitates to offer explanations in layman’s terms, and even offers car care classes – free of charge – to help clients go from intimidated to confident when it comes to automotive matters.
Mazvo Auto Care
Beyond Repair
He's a devoted husband, a doting father, and a small business owner: all noble, yet normal, pursuits. But spend a few moments chatting with Shahe Koulloukian, and you'll quickly realize that he isn't your average guy. First of all, he's fluent in six languages (seven,...
Can You Speak for Your Car?
Even if it didn't come with impressive horsepower or WiFi connectivity, your car is the biggest and most expensive gadget you own. Since you probably don't trade your vehicle in as often as your smartphone, keeping it in peak operating condition is vital to keeping...
Simply Sophisticated
Mechanics have never had the reputation for being the most trustworthy profession – but Shahe Koulloukian, owner of Mazvo Auto Care Center, has made it his personal crusade to change that perception. And for over two decades, he has run his business based on empathy,...
Debunking the Myth of the “Female Driver”
Raise your hand if this sounds familiar: a meek damsel in distress, standing over her steaming car engine on the side of the road, pacing in confusion while on her cell phone. We've all seen this tired old scene on TV and in movies. For decades, the world of cars has...
How to Know if Your Auto Shop is Honest
It could happen to any driver: you hear squeaking or grinding coming from your brakes. You're in dire need of service to keep you safe on the road, and desperation sends you to the closest repair shop. But they're dishonest, and questionable business practices and...
The 7 Sins of a Mechanic Shop
Even if your vehicle isn't equipped with Bluetooth, Wifi, and other high-tech accessories, it's the biggest, most expensive gadget you own. And unless you trade your car in as often as your cell phone, keeping that ride in peak operating condition is vital to keeping...
Auto Care Rip-Offs? Go On!
Honesty, loyalty, and trust: they're the most important qualities in any relationship. But we're not talking about relationships of the romantic variety - we're talking about your relationship with your mechanic. And if you don't have one, it's time to seek out the...